Monicah supports operational activities for the Aquaya team. She combines her operational, projects, and information technology (IT) experience to provide staff support, focusing on IT, data security, program support, and organizational policies.
Prior to joining Aquaya, Monicah worked in the private, government, and humanitarian sectors in Kenya, focusing on IT, project and process implementation, and customer experience support. Her most recent assignment was at American International Group (AIG) Kenya Insurance Company Limited, where she served as a program coordinator handling systems and IT project implementation as well as contact center management.
Monicah holds a BSc in business and information technology from Strathmore University in Nairobi. She is undertaking an MSc in monitoring and evaluation at Daystar University.